The Build Ticket: What We Actually Record
Every club that gets built here travels with a ticket. Here's what's on it and why we still fill it out by hand.
A build ticket sounds like paperwork, but it's really a translation document — it takes everything from your course card and your fitting session and turns it into instructions a hand at the bench can follow without needing to re-ask you anything.
Head, Shaft, and Length
The obvious three. What's less obvious is that we write the exact tip trim and butt trim lengths separately, not just a final playing length, since the same finished length can come from two different trim decisions with different feel.
Lie, Loft, and the Card They Came From
Every lie and loft number on the ticket references which turf reading it was set against. That matters later — if a golfer comes back in eighteen months for a re-check, we can see exactly what condition the original number was built around.
A ticket that only says "2° upright" is missing the half of the story that explains why.
Grip Size, Wraps, and Texture
Grip choices get written down to the wrap count, not just a size label, because two clubs labeled the same size can end up feeling different depending on how many wraps of tape sit underneath.
Why Paper, Not Just a Screen
A physical ticket sits at the bench where the person filing, bending, and epoxying the club can see it without switching windows or losing their place mid-task. It also becomes a permanent record we can pull years later if a club needs adjustment.
The Takeaway
The build ticket is the bridge between what we learn about your swing and turf outside, and what actually gets assembled at the bench. Skipping detail on it is the fastest way for a good fitting session to turn into an inconsistent build.
See a Build Ticket in Person
Every hand build here is checked against its ticket before it leaves the bench.